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How bunos888 Protects Your Personal Data

At bunos888, we are clear about what personal data we collect from you, why we collect it, and how it is stored securely on our systems.

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bunos888 How bunos888 Protects Your Personal Data
HUBUNGI PASUKAN PRIVASI

Reach Our Privacy Team Directly

If you want to request a copy of your data, correct inaccurate details or ask us to delete your account information, our privacy support team is available around the clock. We aim to respond to all data-related requests within three working days. Choose the channel that works best for you.

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Live Chat

Connect with our privacy support agents via live chat on bunos888.com. Available 24 hours a day, seven days a week, for account data queries, correction requests and deletion enquiries.

Email

Send your data access or deletion request to our dedicated privacy inbox at [email protected]. Include your registered account email so we can locate and verify your record without delay.

Help Centre

Our Help Centre at bunos888.com contains step-by-step articles on how to review your stored data, update your contact details and manage your communication preferences from your account settings page.

BAGAIMANA KAMI MENJAGA DATA

Six Ways We Safeguard Your Account Data

Data protection at bunos888 is not a single measure — it is a set of overlapping controls that cover how we store, transmit and eventually delete your information.

End-to-End Encryption

All data transmitted between your browser or app and our servers is encrypted using TLS 1.3. Stored account records — including payment history from Touch 'n Go, GrabPay, Boost dan FPX — are encrypted at rest using AES-256.

Cookie Controls

We use session cookies to keep you logged in, and analytics cookies to understand how pages are used. You can review and adjust your cookie preferences at any time through the cookie settings panel in your account dashboard.

Account Security Verification

Every login from an unrecognised device triggers a one-time verification code sent to your registered contact. Withdrawal requests above certain thresholds require a secondary identity check before funds are released to your wallet.

Data Retention Schedule

We keep active account data for as long as your account remains open. Once you close your account, we retain the minimum records required by Malaysian financial regulations and delete all non-mandatory personal data within 90 days.

Your Right to Access

You may request a full export of the personal data we hold on your account at any time. We compile this as a structured file and deliver it to your registered email address within three working days of a verified request.

Third-Party Sharing Limits

We share data only with licensed payment gateways processing your Touch 'n Go, GrabPay, Boost dan FPX transactions, and with authorities where Malaysian law compels disclosure. No data is sold to marketers or advertising networks.

Your Privacy Questions Answered

Below are the questions we receive most often about how bunos888 handles personal data. If your question is not covered here, our privacy team is reachable via live chat or email at any time.

We collect your name, email address, phone number and date of birth at registration. Once you transact, we also log payment references from Touch 'n Go, GrabPay, Boost dan FPX to verify deposits and process withdrawals accurately.

We share data only with the payment gateways that process your transactions and with Malaysian regulatory bodies where the law requires it. We do not sell, rent or trade your personal data to advertisers or unaffiliated companies.

Send a data access request to [email protected] from your registered email address. We will compile your account data into a structured file and deliver it within three working days after verifying your identity.

Yes. Submit a deletion request via live chat or email. Once verified, we delete all non-mandatory personal data within 90 days. Records required under Malaysian financial regulations are retained only for the legally mandated period.

After account closure, we retain the minimum transaction and identity records required by Malaysian law — typically five to seven years for financial records — then permanently delete them. All other personal data is removed within 90 days.

We use session cookies for authentication and analytics cookies to measure page performance. You can view and update your cookie preferences in the cookie settings panel inside your account dashboard at any time, without affecting core account functions.

This Privacy Policy is currently published in English to serve our Malaysian account holders clearly. If you need clarification in Bahasa Malaysia, our live chat agents can walk you through any section in your preferred language.